Terms & Conditions


Payments can be made by Credit Card through Stripe payments. Prices are listed in American Dollars (USD). There is currently no PayPal support. We apologize for any inconvenience.

S H I P P I N G   C O S T

We ship worldwide.

• Shipping to Canada & United States costs $8 USD.

• Shipping to the rest of the world costs $20 USD.

O R D E R   P R O C E S S I N G

Upon making an order, you will receive an email confirming your order and that your payment has been received. You will receive a second e-mail with your tracking number once your order has been shipped. Once the tracking number is active, approximate delivery times are:

• Canada & USA: 3-5 business days.

• Rest of world: 3-7 business days.

S A L E S / R E T U R N / E X C H A N G E   P O L I C Y

All sales are final. Once an order is made it cannot be modified. No exchanges or refunds are permitted except in the case of a defective item, in which case please contact us on the Contact page with your order number and a detailed description of the issue.

C O N T A C T   U S  /  O T H E R

If you have any other questions you can email us at info@heuredesieste.com, or send us a DM on Instagram on our page @heuredesieste.